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Everyone at the dealership was very welcoming and Blaze was great to work with from the start. He was professional and very transparent as we worked through the buying process.
Blaze made the entire process a breeze! If you are in the market go see him!
Stopped in to look at a car we saw on line and wasn’t planning on buying a car today but Blaze was our salesmen and he made the process very easy and painless. Everybody there was very nice.
Blaze made the whole process super easy and explained things to me as we went along
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
STAY AWAY FROM ZACH SEILER. This so-called sales “guy” is extremely rude, disrespectful, and completely unprofessional when dealing with potential customers. Unless you walk in with cash in hand, ready to buy a car on the spot, he won’t take you seriously. He casually throws around terms like “bro” and “man” in an ignorant, dismissive way and has no problem smirking at his manager and cracking jokes when a customer doesn’t make a purchase within a few hours. The cars he’s shown us were in terrible condition inside, yet he expected us to be impressed and ready to buy immediately. On top of that, he had the audacity to say, “If the other dealership is stupid enough to give you that amount for your car, go sell it there and buy a car from them too.” Our experience with him has completely ruined the excitement of buying a car from Suntrup. While we genuinely like the warranties they offer, no one should have to tolerate being treated like they’re “less than” just for wanting to make a well-thought-out decision. Incredibly disappointing experience—avoid ZACH SEILER at all costs. You’ll have a much better experience working with another sales representative at the dealership. Save yourself the frustration and hassle in advance.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Unfriendly,rude,they tricked me, uncooperative, disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't buy at this place.
Kai is the one who has helped us since the very beginning. He constantly worked with me and my needs! Even though my father is difficult to deal with Kai had no issue dealing with him. Kai is not only an amazing sale-man, but a good person at heart and he really showed us that from the very start. Thank you Kai!!!
This dealership was very efficient and willing to work with you. Very nice team as well.
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Very nice and easy to work with everyone seemed to be on my side for getting a car. The car is beautiful and a great deal!
AJ and Oz were very easy to deal with, I had a very smooth experience at Suntrup
I came in after hours and AJ was there working late. Even though he was supposed to be off and was getting ready to leave he still helped me get my car pulled into service and made sure to reach out to me the next day following up!
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
I had an effortless experience. I would recommend AJ and Suntrup to others looking to purchase a vehicle.
I would strongly recommend Suntrup VW dealership to everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is great. The management team from Beau and Ryan was great to talk with and they always are. The service department are all wonderful.
Everyone at Suntrup VW was so friendly and helpful. Blaze was so great to work with. He is so knowledgeable and made the whole process feel so easy and fun! I definitely recommend Blaze if you are thinking about a new car!
We have purchased several vehicles from this dealership over many years. My husband and I have always been very happy with our service from both the sales and service departments. This is the only dealership we trust. Beau and Blaze go out of their ways to make sure we are comfortable with our purchases and have great follow up too for any after-purchase questions.
Absolutely thrilled to have worked with Kai. Never felt rushed or pressured. He was incredibly informative, honest, patient, and just fun! It’s the only kind of salesmanship that ever works for me!
Kai worked with us to get the right deal on the right car for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything met our expectations.
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Kai was AWESOME. He made the process so easy. I literally walked in we introduced ourselves, he had the keys in hand and test drove my car and was out of the door in less than 2 hours. He made this car buying process so simple for me.
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Best service I have ever had! We would recommend them to anyone. We will stay with this dealer forever!
Dealership process was simple and easy. Was helped right away, will be back again in the future
Brandon made my car buying experience seamless. Brandon was not pushy; he was knowledgeable, had a pleasant demeanor, and did not hesitate to negotiate the best deal on my behalf. Brandon's manager, Ryan Beyer, was also extremely helpful as he was fair and ensured I was completely satisfied with the car I purchased. Ask for Brandon and Ryan if you're in the market for a car; they'll take good care of you! Sincerely, Anisa B.
Blaze is friendly and helpful ever time I see him. His laid back approach is non pressuring buying experience makes it wonderful.
Blaze was very helpful and patient with us, he went out of his way to make sure I was able to trade in my old VW and get a really good and reliable vehicle for me and my family. Thank you!
Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup!
Very good experience here time and time again. Scott in service and AJ are the best
AJ was very knowledgeable and courteous. This is my first car purchase and he explained everything to me with patience and understanding as English is my second language - even threw in some Spanish words in our interaction! He explained the different levels of vehicles that helped me decide the best vehicle for me. Thank you AJ for all of your help!
Blaze was very helpful and patient with us, he went out of his way to make sure I was able to trade in my old VW and get a really good and reliable vehicle for me and my family. Thank you!
Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup!
Brandon was so very helpful with the process, driving an hour/hour and a half multiple days during the car crisis was not a fun time, but his high energy and positive energy made the experience. He truly cares for people and what is best for them.
I had an extremely disappointing experience at Suntrup VW. My salesperson, AJ, exhibited behavior that was not only disrespectful but also marked by dishonesty and deceit. Despite paying the sticker price, additional fees, such as a surprising $500 no-trade-in fee, were introduced – then I was told the price shown on their website was only for people who financed through the dealership. (I was paying cash) details that were conspicuously absent from their website. The condition of the front tires was another concern; AJ initially contended they were within acceptable specifications. When I requested to speak with the sales manager regarding this matter, AJ asserted he lacked the technical expertise to comment so why did I want to talk to him. Eventually, they did agree to replace the tires. Upon our arrival at the dealership, AJ enthusiastically introduced a contest in which purchasers could throw a bean bag for a chance to win either a $50 gas card, complimentary floor mats, or a $500 discount on the car. Post-purchase, I inquired about participating in this contest, only to be informed that we did not meet the criteria. AJ's explanation for this exclusion was rather puzzling and lacked clarity. Towards the end of the process, after all paperwork had been signed, AJ informed me that the car came with only one key fob, a potential additional expense of about $300. My decision to purchase the car was primarily based on my trust in VW as a reputable brand, as well as the assurance of a VW warranty. Regrettably, my confidence lies with the brand and not with AJ. I sincerely hope that this level of deceitfulness is not indicative of the dealership's overall training. The One shining star was their service department. They did an excellent job getting my car ready for pickup. I would have no problem taking my car to get serviced at Suntrup VW. Jjust don't buy a car from Suntrup VW....or at least be aware of these deceitful practices.
My experience with blaze was the best. I would recommended him to anyone and everyone.
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Came to the dealership to compare the Taos and the Tiguan to see which one would better fit our family. We did not encounter any pushy salesman while on the lot. I went inside to ask where a certain car was that I saw online and Will helped us. He was never pushy, he let us take the Taos home to see if It would fit our kids ok. We went with the Tiguan and Will was able to get us what we wanted for our trade and keep our payments where we wanted them. Could not recommend Will more!
Will was a great advisor and I highly recommend him. He was responsive and knowledgeable. I cannot say the same for the management of the dealership. I went in to purchase a vehicle on Saturday morning. Test drive and negotiations were stress free. Once we were deep into the finance process we were notified that the car needed to be serviced and cleaned as it had not been serviced or inputted and that the car would not ready until Monday morning. We were assured it would be at the front of the line. On Monday we were told that 3 technicians called out of work and they were short staffed but they would try to get the car done. Monday afternoon we were told they were really trying but it was probably going to be Tuesday and that we would for sure have the car by 11:30. Tuesday afternoon I called my advisor and asked for a manager to call me. No call came so I called the dealership and asked to speak to a manager. He was too busy since they were short staffed but said he would call. It is now Wednesday at 11 am and I do not have a car nor has a manager returned my call. The advisors at this dealership are great, but I cannot say the same thing for the management. It appears that they are more focused on signing new deals than they are with keeping clients happy and learning how to correctly staff a dealership.
Blaze is friendly and helpful ever time I see him. His laid back approach is non pressuring buying experience makes it wonderful.
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Unfriendly,rude,they tricked me, uncooperative, disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't buy at this place.
Brandon made my car buying experience seamless. Brandon was not pushy; he was knowledgeable, had a pleasant demeanor, and did not hesitate to negotiate the best deal on my behalf. Brandon's manager, Ryan Beyer, was also extremely helpful as he was fair and ensured I was completely satisfied with the car I purchased. Ask for Brandon and Ryan if you're in the market for a car; they'll take good care of you! Sincerely, Anisa B.
I would strongly recommend Suntrup VW dealership to everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is great. The management team from Beau and Ryan was great to talk with and they always are. The service department are all wonderful.
We knew what we wanted, walked in, told them what we wanted, they gave it to us. They answered all of our questions and that’s it. I absolutely hate buying cars, but this was the best experience one can have. It was fast and no nonsense, that is all I ever want. 10 out of 10, highly recommend.
I have never felt more comfortable with a car buying experience. Blaze puts his clients needs first and truly cares which is obvious from the moment you meet him. We had a great buying experience. I would highly recommend Blaze and Suntrup to anyone in the market for a new or used vehicle.
Exceptional Customer Service and Customer Support very Accommodating Customer Satisfaction with meeting my requirements and expectations and Lastly making sure I am satisfied with my purchase and My Experience with this Dealership over the years has been greatly appreciated
Mike was great. This is the second car my wife and I have gotten here with mike. I appreciate that we were able to say what we wanted and be shown options. There was no pressure or other issues we have experienced at other places.
My experience with blaze was the best. I would recommended him to anyone and everyone.
They were pleasant, kind and really really really helped me out. Stacey was a star among the fog. Thank you Stacey. Thank you Suntrup Nissan
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Second purchase here. Transactions have been straightforward and smooth. Facility is bursting at the seams.
Brendan was so helpful! From the moment I walked into the door I felt I could trust him, and that he was going to find the best deal for me. He was able to answer all of my questions and if he couldn’t answer it, he found somebody that could. This was a very pleasant experience, couldn’t recommend Brandon and Suntrup Volkswagen enough.
Lovely people, very professional and provides clarity on every aspects of the deal. Well done Brendan and your tell keep it up
Kai worked with us to get the right deal on the right car for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything met our expectations.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Bailey was a pleasure to work with! He was friendly and did a great job in the overall buying process. We bought a used vehicle and even though it wasn’t a Volkswagen, Bailey knew all the information we needed on the Chevrolet for us to make a sound buying decision! If I ever have an opportunity to work with Bailey again-I’d do it in a heartbeat! Guy in financing made the finalization of the deal a breeze! Thank you to both Bailey and Guy for a great buying experience!
Unfriendly,rude,they tricked me, uncooperative, disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't buy at this place.
Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup!
My experience with blaze was the best. I would recommended him to anyone and everyone.
Brand new 2022 Volkswagen with less than 20 miles broke down, no fix for the issue due to covid and no response from Armin or anyone else with dealership. I've asked the dealership to unwind the deal for us, being none of this is our fault and they say this is out of their hands. Hands down worst service ever
I had recently had the chance to speak with Aaron. He is not what people may think of when they hear the words " Car shopping" by all means. His staff is very friendly and knowledgeable. I would highly recommend Suntrup Volkswagen to all my friends and family!
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