Open Today Sales: 9 AM-6 PMService: Closed
That went out of their way to make everything perfect and made shore we was satisfied. Could not have been a better experience and Tony was the best.
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ
Blaze made the car buying process super easy and stress-free for my first solo car shopping experience! Would recommend Blaze and Suntrup Volkswagen to anyone looking for a new car!
quick and easy and painless ! would definitely recommend this company for a nice pre-owned vehicle
Exceptional experience at this dealership. We found the specific car we wanted online and then called to inquire about the specifics that evening. We negotiated via text the next morning and then drove four hours to buy it. They made the entire 24 hour experience wonderful. Blaze was professional, prompt, and everything you would desire in a salesperson.
Zach made buying a car this time an awesome experience! Highly recommend him! He was great!
Appreciated the great service from Zach and Suntrup when we purchased our 2022 Atlas. There was an issue discovered when we left the day of purchase worn the Auto Start, which was rectified to our satisfaction with a dealer arranged service visit. The only other item was that the car was not extensively detailed upon departure, but is acceptably clean. Overall, we are happy with our dealer experience, and look forward to many happy miles with our vehicle. Our requests were met in an honest and forthright manner, and the wait for finance was longer than expected due to a perfect storm scenario of end of the month, tax refund season, and the threat of new Tariffs that motivated everyone to buy.
Suntrup Volkswagen had friendly salesman. Katherine and Zach were knowledgeable and helpful with our purchase of our new vehicle.
Zack is a 10 star man 2nd atlas bought from Zack. I’m going to get my 3rd on from you in a couple of months.
I highly recommend working with Zach! He offers great customer service throughout the entire car buying process.
Appreciated the great service from Zach and Suntrup when we purchased our 2022 Atlas. There was an issue discovered when we left the day of purchase worn the Auto Start, which was rectified to our satisfaction with a dealer arranged service visit. The only other item was that the car was not extensively detailed upon departure, but is acceptably clean. Overall, we are happy with our dealer experience, and look forward to many happy miles with our vehicle. Our requests were met in an honest and forthright manner, and the wait for finance was longer than expected due to a perfect storm scenario of end of the month, tax refund season, and the threat of new Tariffs that motivated everyone to buy.
Again both Brandon and AJ have proven to be absolute heroes. They are excellent at what they do
Everybody at the dealership was really friendly and Brandon went above and beyond to try and make the process as smooth as possible and truly made the process as easy as possible
Great customer service, friendly, and professional my salesman Brandon was awesome, and was extremely courteous.
Our visit was bright and early on a Saturday morning so we expected it to be busy. Luckily we got there early and we also knew exactly what we wanted. But even if we hadn’t, the experience would’ve been worth any wait. Tony was phenomenal, no pressure to buy just genuine care that we got what we were looking for. AJ in the financial department took care of the back end paperwork with ease. Start to end was smooth and efficient and the entire staff was great to work with!
Zach is amazing and makes sure the deal goes down and this is my second Volkswagen and won't work with anyone else.
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ
another great experience buying the car ive been looking for! kai was awesome. i will be buying my next car from here too.
The experience of selecting the right car was made easy by working with Blaze. I will definitely be a repeat customer and will contact Blaze the next time I purchase another car. Keep up the good work! Thank you!
Every single employee that I came in contact with was extremely helpful and timely. As a woman car shopping, I get nervous that I'll be ripped off but they did a great job of explaining every part of the process and walking me through costs and what was included. They answered all of my questions thoroughly and patiently and I'll definitely be returning next time I need a car.
Awesome customer service! Thank you so much! I am so Grateful I came to this location. Thanks again!
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ
Buying my VW Tiguan from Suntrup was the absolute best car-buying experience I've ever had! I had been shopping the VW brand for over a year, so I was happy to finally find one that I thought I might love. I was able to start the process at home by shopping and getting my approval online. Once I got to the dealership for my test drive appointment, Kai already had the SUV ready and waiting. While waiting for the paperwork to be prepared, which didn't take long at all, I had the chance to meet other people of the Suntrup team and they were very nice and friendly. Overall, it was just a great experience! I love my Tiguan and I'm glad that I chose Suntrup over other VW dealers!
Kainoa was great to work with. He made the process quick and easy for us. Our daughter is really happy with the Jetta!
another great experience buying the car ive been looking for! kai was awesome. i will be buying my next car from here too.
Brandon was great. Most car salespeople really turn me off by being too pushy, causing me to go elsewhere. Brandon was not like that and very pleasant to work with.
Again both Brandon and AJ have proven to be absolute heroes. They are excellent at what they do
Everybody at the dealership was really friendly and Brandon went above and beyond to try and make the process as smooth as possible and truly made the process as easy as possible
Great customer service, friendly, and professional my salesman Brandon was awesome, and was extremely courteous.
This is a dealership, that you can tell is more concerned with getting you the best deal possible rather than making money off of you.
Tony has been an amazing sales rep he has gone above and beyond what a sale rep is supposed to do. He definitely has made my thought on a dealership a lot different than I expected will only go through him and volkswagon!
Blaze is friendly and helpful ever time I see him. His laid back approach is non pressuring buying experience makes it wonderful.
Blaze was very helpful and patient with us, he went out of his way to make sure I was able to trade in my old VW and get a really good and reliable vehicle for me and my family. Thank you!
Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup!
Very good experience here time and time again. Scott in service and AJ are the best
Blaze was very helpful and patient with us, he went out of his way to make sure I was able to trade in my old VW and get a really good and reliable vehicle for me and my family. Thank you!
Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup!
Brandon was so very helpful with the process, driving an hour/hour and a half multiple days during the car crisis was not a fun time, but his high energy and positive energy made the experience. He truly cares for people and what is best for them.
I had an extremely disappointing experience at Suntrup VW. My salesperson, AJ, exhibited behavior that was not only disrespectful but also marked by dishonesty and deceit. Despite paying the sticker price, additional fees, such as a surprising $500 no-trade-in fee, were introduced – then I was told the price shown on their website was only for people who financed through the dealership. (I was paying cash) details that were conspicuously absent from their website. The condition of the front tires was another concern; AJ initially contended they were within acceptable specifications. When I requested to speak with the sales manager regarding this matter, AJ asserted he lacked the technical expertise to comment so why did I want to talk to him. Eventually, they did agree to replace the tires. Upon our arrival at the dealership, AJ enthusiastically introduced a contest in which purchasers could throw a bean bag for a chance to win either a $50 gas card, complimentary floor mats, or a $500 discount on the car. Post-purchase, I inquired about participating in this contest, only to be informed that we did not meet the criteria. AJ's explanation for this exclusion was rather puzzling and lacked clarity. Towards the end of the process, after all paperwork had been signed, AJ informed me that the car came with only one key fob, a potential additional expense of about $300. My decision to purchase the car was primarily based on my trust in VW as a reputable brand, as well as the assurance of a VW warranty. Regrettably, my confidence lies with the brand and not with AJ. I sincerely hope that this level of deceitfulness is not indicative of the dealership's overall training. The One shining star was their service department. They did an excellent job getting my car ready for pickup. I would have no problem taking my car to get serviced at Suntrup VW. Jjust don't buy a car from Suntrup VW....or at least be aware of these deceitful practices.
My experience with blaze was the best. I would recommended him to anyone and everyone.
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ
Great experience felt like I was part of the family during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it
Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true!
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Our salesman Tony was amazing to work with however, when we got to finances Guy was very aggressive and honestly rude. During the process of signing the paperwork he became condescending when we were going over if we wanted extended warranty or not. Then when we noticed the total price of the car was higher than we were originally told we asked about it and he said "im not the sales guy you'll have to ask them". So we asked to speak to Tony again and Guy said "why? what's your problem". We explained the numbers weren't what we were told originally and he "called" someone then leaned back in his chair and said "look this is the total cost, I asked I don't know what you're confused about". Honestly I would have walked away from the car because Guy was so rude but my husband wanted to go ahead with the purchase. I will not buy another car from here because of him. Tony was great but we probably won't work with this dealer again. I'll stick with Bommarito like I have with all my cars and I'll recommend everyone else skips them too.
Thank you so much Tony!!! My daughter is so happy and driving away SAFE!! Kudos!!
The dealerships lot was small, the overflow lot was far away and the cars were parked in mud and gravel. My wife ruined her shoes. The finance person was pushy and rude. The car wasn't cleaned very well because the salesman had to do it himself. After taking the Taos home we asked a question and we are still waiting for the answer
Understanding guy, on his job without a doubt and actually considering requesting his service again. Perfecto
Love love my new car and Tony was the best salesman…I’ve been back with my new car loaded with questions Tony took his time to answer all of them. Highly recommend this dealership and Tony.
Our salesman Tony was amazing to work with however, when we got to finances Guy was very aggressive and honestly rude. During the process of signing the paperwork he became condescending when we were going over if we wanted extended warranty or not. Then when we noticed the total price of the car was higher than we were originally told we asked about it and he said "im not the sales guy you'll have to ask them". So we asked to speak to Tony again and Guy said "why? what's your problem". We explained the numbers weren't what we were told originally and he "called" someone then leaned back in his chair and said "look this is the total cost, I asked I don't know what you're confused about". Honestly I would have walked away from the car because Guy was so rude but my husband wanted to go ahead with the purchase. I will not buy another car from here because of him. Tony was great but we probably won't work with this dealer again. I'll stick with Bommarito like I have with all my cars and I'll recommend everyone else skips them too.
Zach made buying a car this time an awesome experience! Highly recommend him! He was great!
Brandon was great. Most car salespeople really turn me off by being too pushy, causing me to go elsewhere. Brandon was not like that and very pleasant to work with.
Zach is amazing and makes sure the deal goes down and this is my second Volkswagen and won't work with anyone else.
Zach was very helpful and made our SUV buying experience a breeze. He was courteous, knowledgeable, and patient! We love our new Tiguan!
Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true!
Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman.
Unfriendly,rude,they tricked me, uncooperative, disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't buy at this place.
Brandon made my car buying experience seamless. Brandon was not pushy; he was knowledgeable, had a pleasant demeanor, and did not hesitate to negotiate the best deal on my behalf. Brandon's manager, Ryan Beyer, was also extremely helpful as he was fair and ensured I was completely satisfied with the car I purchased. Ask for Brandon and Ryan if you're in the market for a car; they'll take good care of you! Sincerely, Anisa B.
I would strongly recommend Suntrup VW dealership to everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is great. The management team from Beau and Ryan was great to talk with and they always are. The service department are all wonderful.
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ
Great experience felt like I was part of the family during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it
Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true!
Blaze is the best salesman I’ve ever worked with couldn’t recommend Suntrup VW enough
Second purchase here. Transactions have been straightforward and smooth. Facility is bursting at the seams.
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ
Great experience felt like I was part of the family during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it
Bailey was great! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend!
Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true!
Kai worked with us to get the right deal on the right car for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything met our expectations.
Unfriendly,rude,they tricked me, uncooperative, disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't buy at this place.
Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup!
My experience with blaze was the best. I would recommended him to anyone and everyone.
Brand new 2022 Volkswagen with less than 20 miles broke down, no fix for the issue due to covid and no response from Armin or anyone else with dealership. I've asked the dealership to unwind the deal for us, being none of this is our fault and they say this is out of their hands. Hands down worst service ever
I had recently had the chance to speak with Aaron. He is not what people may think of when they hear the words " Car shopping" by all means. His staff is very friendly and knowledgeable. I would highly recommend Suntrup Volkswagen to all my friends and family!
Sorry, no staff found.
