Customer Testimonials
Very fast and courteous got me in and out did not have time for a nap Thanks for the great service
One of the easiest car buying experiences I have had. Wonderful atmosphere and Aaron was very professional and helpful. Definitely would recommend to others looking for a car!
Great experience today purchasing a car at Nissan Suntrup. Our sales rep, Mark, was great to work with along with Armin and Todd. There was no pressure from sales through final paperwork. They spent as much time as needed answering questions. I would definitely recommend this dealership if you are looking to purchase a vehicle.
In a nutshell, went above and beyond for me. Way better than my experience at Kia 4 years ago
Chip was great to work with, making the process quick and easy. We would gladly work with him again on another used vehicle and would recommend him to others.
Everyone was very friendly. Craig really listened to my concerns before sending my car in for service. Thank you for great service. I'll be back and will recommend you to my friends...
Ryan, Ian and staff always take great care of me and family! That is why I have purchased over 7 cars in the last 20+ years!
This is the best dealership to buy a car from. Our sales representative, Mark, was amazing. Customer service was top notch and everyone was efficient and helpful. Would recommended anyone to go here!
Adrian was great. He did not pressure us but was there to answer any questions we had. A great car buying experience. Would definitely shop here again.
Great experience ,friendly understanding and nice. Jobs done right first time . So far have great experience with service. All ways keep me informed with progress trough text or in person .
Hi wanted to say Thank you for helping with the purchase of my SUV. You made everything easy and helpful with the process. Again thanks
Chip was very personable and attentive to what questions you have and didn’t pressure into the sale. I met with him twice with two different vehicles and he didn’t rush the decision. Kyle was awesome. He listened to where I wanted to be and knows how to make it work. Will repeat with suntrup
Chip was amazing! He made the car buying process easy and comfortable. If you’re searching for a new car, go visit Chip at Suntrup Nissan!
I am very satisfied with the car and with the salesman’s ability to describe the features. I made it clear from the beginning that part of the deal was a third key to the vehicle as part of the transaction. I believe my assertion was understood, however after going through all the paper signing with the finance manager and returned to the salesman, I was informed that there would be a charge for the key. This was, and remains, unsatisfactory to me and will be a part of my response to Nissan when I get their survey. I have ...
I was so very pleased my rep was so thoughtful nice caring. He explained everything to me called me and explained everything to me . I was so very pleased Suntrup Nissan Volkswagen just earn them a new custome for life.
Great employees! Sean was absolutely amazing he made sure I got everything I wanted in a vehicle! And Adela in finance was amazing also! Best car buying experience ever hands down!
Fast and everything was good and nice would go again
The best experience I've ever had at a dealership. Brad Hotop is the perfect salesman worked with me to get the best deal. Went out of his way to make sure everything was good. Highly recommend.
I arrived for my scheduled appt and found out it was going to take approx two hours. After explaining to my service advisor Scott Kostecki I had a personal appointment I had to be at in two hours he was able to add another technician to my scheduled service so I I could make that appointment and not have to split my services into two trips SCOTT KOSTECKI went above and beyond my expectations!
Professional and knowledgeable! Worked hard to make the right deal for us. They were honest and let us know what the vehicle needed. They went above and beyond to make it an enjoyable experience.
I would to say thank you Oz osman for your help to buy this car, you was a great man who giving a good service.
Great experience at Suntrup Nissan Volkswagon: Service advisor, David Riemer was friendly and professional, and explained what the problem might be and let me know promptly. Diana Suntrup was very helpful, keep me up to date on what was happening and professional.
We loved Chip! He made buying a car easy and fun. He was helpful, honest, and knew everything about the cars we were looking at and the process as a whole. I'm in love with my new car and we had a great experience. I will definitely be going to Chip when I'm ready for another car. Chip is part of our family now:)
Everyone involved in helping us get our new vehicle was wonderful. Chip was great, personable and had a ready answer for all my questions. Armin was so kind and very helpful, also having ready answers to all my questions.
Had the best experience 20+ years ago buying from Suntrup and Chip I would never go elsewhere. Todd Roth and Chip are simply the best. I am very pleased with my most recent purchase and as usual felt like I got 10 out of 5 star service. Thank you Chip and Todd
I love working with Scott Kostecki in the service department. He is really great throughout the whole process. Excellent with communication and the service was done ahead of time. It was easy to schedule the appointment, and even though parts had to be ordered everything was done quickly.
Chip was great! Very helpful and kept things exciting throughout my experience! Owning my own car has been a goal of mine for a while and i can’t thank him enough for helping me achieve it!! (:
Service is always top notch. Have never had to wait past appt time get me checked in and never have to wait long for service to be performed.
This is the second vehicle Chip has sold me. He is very patient and not pushy, we looked at a lot of vehicles. He wants you to have a vehicle you’ll love. He is always available to answer questions and responded promptly to my text and phone calls. Chip made the whole car buying experience pleasant. I’ll definitely be back when I ready for another vehicle.
This is the 2nd used vehicle I have bought from Suntrup Nissan. Chip is very helpful in finding the right car for you. There’ you are treated like family!
Aaron was amazing to do business with and the experience was very easy from the beginning to the end. He was very knowledgeable and I did not feel pressured at all. Highly recommend!
Mark is an exceptional salesman and a complete asset to the Suntrup team. Most definitely will get my next vehicle through him. Thank you so very much 👋😁🌻
My car interior was very clean when I dropped it off. I requested they keep it as keep as possible. (It was practically new.) When I picked up my car, it was as clean as when I dropped it off. Outstanding! Thank you very much to my Service Writer Joe Lim and his team!
Oz was a great salesman! He listened to me, respected what I was telling him and what could fit my budget! Everything went smoothly and he made sure of it!
Very friendly and personable. Easy to work with. Appreciated that Chip didn’t push me - let me make decisions at my own pace. Enjoyed Chip,s personality. Feel like I found the right car for me. Am grateful that Chip listened to my requests and concerns. Thank you, Chip - Deb
The entire experience, from walking in to completing the sale, was comfortable and easy. Everyone made me feel welcome and pushed to make sure I could get the best car possible. I appreciate all of the hard work!
It was a great experience from start to finish. Chip greeted us first thing and was more than helpful through the whole process from walking on the lot to driving the new car home. Everyone else we interacted with were all very nice and helpful and they gave me a very fair price for my trade in.
The staff was courteous and knowledgeable, and got me checked-in quickly and easily. My service advisor, Joe Lim, provided answers to my questions and was very courteous as well. I'm quite satisfied with the experience.
Kyle and Adrian helped us out tremendously and were incredibly friendly and help us get in and get a good deal and were very helpful.
Chip was wonderful to work with. We are so happy with our purchase and plan to go back to Chip again sometime down the road!
Joe provided great customer service. My car was ready for pick up when he told me it would be. I will continue to get my car serviced at this location.
My sales man was awesome! Very kind, new what he was doing. Didn't make me wait long for credit and driving away in my new car.
I am very impressed with the time, effort, and knowledge from the sales representative. Was not pressured into thinking I had to get this or that, and have a clear understanding of what I want
Excellent service. Was able to work out a great deal for my current vehicle as well. Very knowledgeable about the cars that he sells. The overall dealership is great.
I had such a great experience leasing my first Rogue from Staphen Mason that I recently leased my third Rogue from him. He considers what you are looking for, explains all the features of the vehicle, and actually considers what is best for the customer. He is a great customer service individual; always professional, pleasant, hard working and knowledgeable. Whenever I am in the dealership for servicing on the Rogue, he always makes a point of speaking to me and my husband. He makes himself available to answer any questions anytime...not just while you are signing paperwork for a ...
Mister Mason did an excellent job with helping me purchase my new car. He withstood my price rage. It was a process, but we got through it. Thank you
Service from Staphen was great. Everytime I come to the dealership he always points me into the right direction to help with my needs. Will refer him to anybody
I got a great deal and a great car at Suntrup, thank you Staphen Mason for all your help. I really love my new car.
Stephan Mason was a great salesman! He explained the vehicle features and got me a really good deal!! I would recommend him to my family and friends!
When I walked into tge dealership, Steve helped me find the right car and model I wanted. His excellent attutude and experience made me feel welcome. He is a great employee and I recommended him to all my friends and other customers!!!
I bought my Nissan Altima from him love the vehicle. He made sure I got taken care of on the way in.Excellent service. Will definitely recommend to all my friends and family. Thank you so much!!
When the person I had an appointment with wasn't available, Stephen stepped on to take my application, show me car options and get me the best deal. I appreciate him sharing multiple options that allowed me to get a brand new car and out of my inequity.
Will never go anywhere else to buy my car and only from Staphen Mason best salesman ever and I will be sending all of my friends to him as well
My experience with my salesman Jeff Herbert was awesome. He was extremely knowledgeable and very patient with me. I took my time choosing the right car for me and he helped every step along the way.
We were very happy with the service provided by Adrian Godlewki, and when we buy another vehicle in the future, we’d work with Adrian.
I'm on my third vehicle that I've gotten from Joe Dawidouski at Suntrupt. I've had nothing but a great experience every time out and highly recommend working with Joe if you're in the market for a new vehicle. So long as Joe is selling for Suntrupt, I'll keep going back.
This is my second car with Suntrup Nissan I love this place!! My salesman Joe Dawidouski is truly amazing!! He listened to everything I asked for and got me into the perfect car! I highly recommend them!
Joe is a real pleasure to work with Very detailed and friendly. Had a very nice experience with the entire staff and dealership. Will visit again. Thank you
Joe helped me in 2018 getting my first Rogue that I love. I leased this car and I traded it in for the new 2021 Rogue! Joe is very helpful, very knowledgeable and hassle free. Recommend Joe to everyone!
Joe Dawidouski helped me find my car of my dreams! Hassle free stress free easy to work with! This is my 3rd Nissan that I have purchased/ leased! I will be back!
Very helpful from the sales department to the finance department through the service advisors and all staff!! Thanks for all you do! See you next time!!
Great service!Guided us to right car! Would buy from him again . Did not waste my time which I appreciate. Treated us with respect along with the kids we had with us
We will be back for our next purchase. Jeff was wonderful to work with and an excellent sales expert! Great experience overall. Thanks so much!
Answered all the questions I could have. Very friendly and easy to work with. Will be referring Jeff to all family and friends and will be coming back to him when it’s time for my family’s next purchase.
Such a great experience with a great salesman! We will definitely be back for our next big purchase! Jeff was awesome and great to work with!
Jeff is very outgoing and professional. Quick service and incredibly knowledgeable about the whole purchasing process. I definitely will be recommending Jeff to my friends and family.
Jeff was very knowledgeable and extremely helpful. We weren’t sure what we wanted when we walked in but left with our perfect car. Wonderful salesman! We will be back!
Jeff Herbert is so amazing!! His customer service is impeccable!! He takes care of every need you have! The best at his job! Deserves an award!
I just bought my very first brand new car at your facility on Friday 3/26/21. It was absolutely the best experience I think I will ever have at a dealership. I absolutely loved everyone there who helped me get my new car. I will definitely be recommending anyone I know who is in the market to Suntrup Nissan
Oz was/is a very great salesman he pushed to get me a great car and a great price for it and he was very friendly and helpful to me a my children which really means alot. I feel he went above and beyond. We wish you nothing but the best. Thank you so much for the outstanding customer service and that's for not giving up on me when I wasn't even sure everybody needs that extra push sometime. Keep up the Grear work Oz 🙌 Blessing to you and your family.
Everyone treated us great, very courteous and they went out of their way to make us comfortable with the whole transaction. I really appreciate that. Thank you for a great experience.
Everything was perfect!
Ahmed was very quick to help and very kind and courteous. He took the time to listen to what I wanted and was very understanding of me needing time to think before fully committing to the purchase. I would recommend him to anyone in the market for a vehicle.
Aaron was great throughout my entire experience - from the moment I walked in the door, to the moment I drove away in my new car. He seemed to really care about getting me the best car for me, as well as the best deal too. I'll definitely be back for all my maintenance, and I'm looking forward to telling everyone what a great experience I had.
Ryan in service was awesome. He kept me well informed on the progress of my vehicle and also reached out when other services were required. I appreciated that he had all individual prices detailed prior to recommending the work.
I came in for an oil change and wiper blades without an appointment. Joe was excellent in getting me in and my car back at the time he stated.
Suntrup had a better price on the vehicle I wanted compared to other companies. They were wonderful to work with and the whole experience was great. They are upfront about everything. I love my Rav4. Thank you Ahmed and Kyle!!
Absolutely WONDERFUL customer service. Mark is a real nice guy, and helped me find the car of my dreams! Thanks to the Suntrup Nissan Team!
Samuel Dominguez was amazing in helping me find the perfect car for my family! Extremely patient and understanding of all my needs for a new car. Stacey Tijerina in finance got us the best rate while explaining everything throughly, highly recommend this dealership and Samuel Dominguez to find you your perfect car!
Danny was very helpful. The service was timely and prompt, and they did not try to “upsell” me on things I did not need. They are a very honest service department.
Will Z was my salesman and he made my experience buying a car smooth and stress free.
Ian and Dave with Suntrup VW were perfect. They help get me the best service for my vehicle. I highly recommend Suntrup for your VW needs.
Ahmed made my family and i very comfortable and was really inviting. He did a great job with explaining everything, making sure we understand it and answered all of our questions.
I couldn't of asked for a better guy to help me. Ahmad, aka mo, is awesome he answered everything he took care of me I would ABSOLUTELY recommend him to anyone that shops there. He even followed me to take my rental car back so I could have a ride. Great man and I would like to say thank you so much mo, I love my girl... get that money 🙂
I liked working with David Riemer. He gave me a quote of the cost of the services before the work began. He sent me three quotes of tire prices to choose from before putting new tires on my car. He kept me abreast of the timing it was taking for the completion of all the work on the car. I had 40,000 mile checkup, oil change, and four new tires. I bought my 2010 EOS from Suntrup and I bring it to them for all services that needs to be done.
Calvin was amazing, thorough, communicated with me very well. When the mechanic ran into trouble calvin comforted me and they resolved it fast. Great customer service.
The service department is always fast, friendly, fairly priced, and trustworthy. I’ve always been pleased with the service Danny provides and will continue taking my car to Suntrup Nissan for all of its service needs.
Suntrup nissan is an amazing dealer with very reasonable prices, I went from an audi to a nissan sentra and it was such an upgrade. Aaron voege was so helpful and showed me every feature and manual the car had. I could not be happier with him or the suntrup nissan as a whole. Great selection of vehicles to fit everyone. Would highly recommend taking a visit!!!
Shopping with Samuel was very nice. He answered all my questions and took the time to understand what I needed in a new car. I am very happy with my purchase
I purchased a car here in 2018. I had such a great experience that I decided Suntrup Nissan is the only place that I would purchase a car from, besides the fact that I love the Rogue.This is the only place that I bring my car to be serviced. I recently visited Suntrup Nissan for my car to be serviced. I ended up going out of my box and leaving a 2021 Nissan Rogue. Will Zibers was my sales person. He made me feel very comfortable in my decision. He was very polite and patient with me. Before signing anything he ...
Sorry I never got back to any of you guys but I wanted to give a shout out to Chip and the young finance guy great working with you both would buy from you again for sure and send my friends your way as well this is a real buyer im not a bot are any of that and Jeff Herbert only gave you a 3 star cause I didnt deal with you alot so nothing to do with you personally and thanks guys my son Dakota loves his car as any young man would but its also a nice car ...
I had my Nissan Altima for 17 years. It was time for a new vehicle but I was dreading the entire process. Brad Hotop made the process easy and put no pressure on me to buy anything. I ended up buying a new Nissan Altima thanks to Brad’s assistance. Brad Hotop provided me with excellent service and I would recommend him to anyone who is looking to buy a car.
I was very pleased with my car buying transaction with Suntrup Nissan and my sales person, Samuel Dominguez. He was very attentive and answered all my questions. He kept in contact with me without being overly aggressive. He gave me the facts and figures i needed and allowed me to make a decision without pressure. I had actually started my quest at another Nissan dealership and was most disappointed with the salesperson there, so i found my way to meeting Samuel at Suntrup and had a very pleasant experience. He continues to follow up with me even after my purchase ...
Hi Just wanted to share our experience with Brad Hotop our salesperson. He was very friendly, professional and knowledgeable. From the first day to the last day of choosing our Nissan Murano, Brad was very helpful. We loved the videos he sent us sharing the inside and outside of other Muranos on the extra lot. Brad shared all interior functions and helped us decide which car to purchase. Brad made the experience easy! We will share our experience with friends and family! Thank you Brad!
Will was amazing to work with!! After just one conversation, he completely understand the car and features we needed. He is very attentive and responsive!! Thanks, Will!! Additionally, Stacey was also a pleasure to work with!! She took time to answer all of my questions and promptly respond to emails. Thank you, Stacey!!
Other than the fact that I couldn’t find a parking space I thought Suntrup Nissan was great. Will was wonderful. He made me feel very comfortable and paid attention to me. While we were waiting he filled the time with videos of the 2 cars I was looking at and helped me narrow it down to the one I bought. He made me feel welcomed and not just another customer.
My Service Advisor Joe was professional, he explained what service was expected and the cost. He was professional and quite helpful. My car was ready before the estimated time.
My appointment on March 12 went smoothly. Scott was courteous and professional, and my work was completed in less time than expected. The waiting area isn't very conducive to 'social distancing', so that was a little disappointing,
Can't say enough about Joe at Suntrup..left Kentucky with emails from Joe by the time we got to St Louis had lunch we let Joe know we were on the way , when we pulled up he had my car waiting. From start to finish he was the best down to earth. Cant thank him enough or brag on him enough!
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