Customer Testimonials
Great, fast and friendly service. The customer waiting area was very comfortable. Everyone was professional and had a smile for you.
Everyone was really nice and the process was smooth. Emelia was wonderful and made sure all my questions were answered.
Everything went smooth and they had a great attitude, I was out in an ok time
Suntrup has Great service and communication, I would highly recommend them and will definitely return.
Seth was very easy to work with and it was a smooth process. Would highly recommend Suntrup and would purchase from them again.
Our experience was great. The client advisors were very helpful and answered all our questions. Everyone was extremely friendly. Best experience I have ever had in buying a vehicle.
Great people. Very knowledgeable about Nissan and its products. I would definitely recommend them to my friends and neighbors
They are great 👍🏾 clean friendly and respectful. They listen and get the job done ✅ I recommend suntrup to my friends and family.
I stopped in one evening with my son unexpected to purchase anything. Just looking for something a bit more practical with some more room for me and my 3 kids. We were browsing the lot when we were greeted by Oz, he was understanding and helpful. The location was closing soon and I apologized for showing up so late and even said I could come back during normal business hours when we had more time. He assured me that it was no big deal to him as long as I found what I wanted and was happy. I found a few ...
At this dealership I was a PERSON, not a sale. So very refreshing! They learned about me, and worked diligently to give me what I needed!
Have used a different dealer for the last 9+ cars for our family. Took a chance and was super-impressed with Seth and Jill (finance). Great people, hard workers, and was very happy with our “deal.” We will be back and we will send others. Thanks again!
The people on line sent me the cars and Seth was great to work with
Very professional and informative. Great personality and concern about my satisfaction. He must be your best salesman.
Absolute class acts. We’re incredible from the start of the process and continued to follow up and support after the sale.
Understaffed, difficult to get into for an appt even with many issues with car under warranty
With construction going on you inform people of that when they appointment that way it’s less dangerous to get back on Lindbergh. Everything else was great.
It was good, I didn't have to wait long. Good job.
Smooth cash sale process! No problems!
Veronica was awesome to work with!
The service rep kept me informed as my car was serviced and repaired. The video of the car inspection was very helpful and gave me valuable information.
Very helpful. Took as much time as I needed and answered all my questions and showed me features on my car
Great, friendly people and clear details about the service needed. Prompt and reliable!! I will return for sure! Thank you
Excellent location. Wide selection. Friendly staff. And an excellent deal. Adrian was extremely helpful and patient. Especially when dealing with customers with a language barrier. Never felt pressured or rushed in any way.
Very prompt and well taken care of always great service when I have to come in for oil change
After stopping at a few other dealerships I decided to make the drive to Suntrup. I walked in and was instantly welcomed by Oz. After a few minutes of discussing my wants and needs we narrowed it down to a specific vehicle. I test drove it and loved it! Oz went over the top helping me get into the vehicle. My experience was 5 star! I will recommend Oz and Suntrup to everyone.
I had my Nissa Altima for a little bit over a year and have been bringing it here for munor upkeep of my car.I always get great service and everyone is polite and courteous.They always ask if I want certain services before doing it.
The oil change was fine. However, I had called and left a message a few weeks ago about a warning that popped up while I was on the highway. No one returned my call. I figured out the issue, but someone should have called. I don't know that I'll buy from Suntrupp again if that's the kind of treatment I get.
Very courteous and service was good. A little overpriced on battery in my opinion Ryan was very good
They're efficient, answer all questions asked, and aren't constantly trying to upsell me on things I don't need. They've done well servicing my kicks since I've been back in Missouri.
Always the best service and knowledge from Ryan he take good care of you and cares about what is goin on
Luis was very helpful in taking care of my automotive needs. He was efficient and quick realizing my time is important to me.
Adrian was very helpful and knowledgeable. He and Aaron provided provided good customer service and were great to work with.
The BEST car buying experience ever! Thank you to everyone, you too Brad! I got a beautiful, well maintained, SUV. Above and beyond just customer service.
He was very helpful and knowledgeable. He allowed us to make the best financial choice for our family.
I have always received great service from Dave and his entire staff for each vehicle I've owned. Thanks Team
Ryan listened and stayed in communication with me. They were prompt and accurate. Kept working at it until they found the problem..
Luis was professional from start to finish. We appreciate all his help in finding us the right vehicle.
Everyone at the dealership was very helpful and kind throughout the process. Though the process was long, everyone had a lot of patience and understanding in working with me through it.
Luis, Steve, Jill, and Brad were all excellent. They have a great team. Great job.
Seth was fantastic to work with. Extremely professional and knowledgeable with every truck I wanted to see or know about. I would highly recommend getting in touch with Seth and the Nissan team. They even cut me a fantastic deal!
All service was done very fast and speedy and y'all even aired up my tires
Scott was thorough in explaining several questions I had about my car. He was very personable too
Experience was very good. Oil change and tire rotation done in less than half an hour. Waiting room was not crowded and all was well. Dealing with Ryan has always been a pleasure due to his professional attitude and his great personality. He is a large part of why I like coming in for services.
They were amazing. Super friendly patience. The salesman was super awesome i swear i recommend this guy. He knew what was best for me
From my salesman, Oz, to financing with Jill, I had a very easy experience buying my new car!
The vehicles are fix at the time they say. It is easy to schedule a service.
Great customer service and provided varies payment plans and options to meet my needs to purchase a new vehicle.
Friendly and polite folks. In an out service without trying to sell me more services.
David was very helpful and kept me informed. He was very kind and extremely professional.
Brad the sales associate was very helpful. Not pushy at all. After we bought the car he spent time going over every feature and how to work it.
The salesman Seth was great. I did have question from financial department that no one called me back. Otherwise everything was good
David Riemer was most helpful, friendly, efficient, and did an excellent job. I was very pleased with him.
Everything went well
Totally great experience! Most likely the best I have ever had purchasing an automobile. Our sales engineer Brad Hotop was fun to work with and once we purchased the vehicle, he provided the most in-depth training in the capabilities of the automobile. This was very much appreciated. I have never had a sales engineer help us to this degree. Look forward to working with Suntrup in the future.
Luis was very friendly and helpful in making the car shopping experience easy. Highly recommend.
I was impressed with accuracy in scheduling, inventory information and communication between mechanics, representatives,etc great job Suntrup!
I had been planning on dropping it off but my ride cancelled. But no worries, the staff got me in and finished in no time. I love the service and everyone I have ever dealt with has been AWESOME!!!
We called and were told the vehicle was there that we were interested in but once we got there we were told the owner had it in his possession...... So we had to drive back again 2 days later....
Working with Veronica Holliday and the Suntrup service team was a GREAT experience for me.
We were very happy to get our car in so quickly for the oil change and tire rotation. Within an hour, we received a phone call that our car was ready for pick up. Thank you Veronica!
The new comm approach is a true service. In a period where most companies push people to a computer AI routine, P to P comm is a great step forward.
Everything was great, i already left one of these reviews for the sales staff so i am not sure if this is needed
I purchased an SUV this year. I have my service done at Suntrup Nissan and I highly recommend the service department. The online scheduling process is so easy and they were expecting me when I arrived and made the process quick and easy. My car was ready sooner than expected. Great job.
Kainoa Payton was fantastic.
Jeremy was very helpful! Great job answering all of my questions and addressing any concerns I had.
Jeremy was very helpful and knowledgeable about my vehicle and the maintenance that I needed completed.
My experience was great! He always exceeds my expectations and if there is an issue he makes it right!
Me and my fiancé went in looking to trade on both are vehicles, Justin helped us find the perfect fit for us both. Jill was also great and got us the perfect deal on both vehicles! I couldn’t be happier with the service we received!
Very nice and friendly you get help right away and waiting room it’s clean
Easy check in, service provided as promised. Received status update and video along the way
Easy drop off and pick up. Good communication with video sent from technician on vehicle care.
They are great and are helpful everytime I go in there. I can't wait until the construction is done.
Work was completed on time and estimate given was as promised. Good job, well done!
I can't say enough good things, they worked with me when others were giving the run around and low balling including the dealer I used to do business with, customer for life Seth was great honest and straightforward and Jill in finance knew what she was doing. It helps the deals to have a knowledgeable person in finance to negotiate with the lenders, all around great even when Seth mistakenly told me something about the car, he made good on it
Scott was a great a great service provider. He was willing to order a new tire and have it installed same day. I appreciated his patience and diligence. Thank you.
Great service and good customer service experience. I will recommend this dealership to family and friends.🌹🙏❤️
Surpassed my expectations, pleasant staff, waiting room was comfortable and service was quick, which leaves more time for other errands.
Very helpful nice guy like to deal with him again awesome car place always there for me
Service was fine and done in a timely manner even though I didn’t wait since I thought it would be long time
Everyone was kind, professional and helpful. Thank you for the experience. We really appreciated all of your help.
I can always count on Dave to help me properly, the fisrt time and every time.
I asked to be scheduled as a drop off and wait and was scheduled as a drop off and pick up later which was frustrating, but then they got the work done quickly so it worked out fine. I was grateful they turned it around so fast but frustrated the appointment wasn’t scheduled accurately.
Thanks again for everything! Shout out to Veronica too!!
Dave is very professional knowledgeable and courteous. I will definitely upgrade from this dealership when I am ready.
dropped off car to check on tire pressue light being on. they founf screw in tire and fixed it within an hour of bringing n without an appointment
I appreciate your willingness to oil change my Hyundai in a timely manner while the Hyundai dealership would’ve been a six week wait.
Great service and quick turn-around! Our oil change and tire rotation was quick and easy! Thank you!!
They were very friendly and I liked the video to show what they are doing. The service and experience was about expectations.
Great service. I was able to get in earlier than expected and out just as quickly.
The experience with Nissan was great and the help we got was helpful to us.
He was very nice and helpful. He was informative. Good work.i would like him again
Ryan did a great job keep me in the loop of how my vehicle was doing and letting me know when it was ready. Also, I love the addition of the service videos! Thank you!
Excellent very professional he really look up for me and my wife happy work with him
The entire team was very helpful and exceeded my expectations. Will was my salesman and he went above and beyond to help me with my purchase. The process was fast and I am very satisfied with my purchase.
Really kind and helpful. Made sure the car was in great shape before handing it out to me and made me feel comfortable to come back to her with anything I may need.
My car buying experience was great and I got everything I was looking for in a new vehicle. The process was fast and I am very satisfied.
I had a great experience,everyone was very helpful. Would highly recommend this dealership to anyone.
